32 critics reviewed the show, resulting in a weighted average of 64.
The New York Times
"Sometimes rousing, often dull, alternately dopey...In ways that are both successful and not, you can feel the director straining to make something artistically worthy of the property’s commercial promise...The opening suggests that 'Frozen' might prove to be unusually coherent...Once the castle gates swing open...a different style and palette take over, and 'Frozen' begins its long descent into confusion...The somber and the silly are not blending, visually, musically or emotionally."
"To accentuate the positive, the musical does not squander the charms of the movie. The lively pop-inflected score retains its appeal and has been considerably augmented with some fine if unremarkable additions...But aside from the appealing performances and the nicely varied score, 'Frozen' largely fails to impress...What’s sorely lacking in 'Frozen' is the visionary stage magic that Julie Taymor brought to 'The Lion King.'"
"A perfectly lovely Broadway musical by the standards of every other producer, but we go into a Disney show wishing upon a star for more...Jennifer Lee smartly adapts the story for the stage...None of these songs have quite the impact of the surefire showstopper 'Let It Go'...There's nothing groundbreaking about 'Frozen'...Stage snow, glory notes, and an unforgettable quick change. What more could you want from a Broadway show? Perhaps it really is dangerous to dream for more."
“Frozen the Musical (Broadway)” was also reviewed by Kelly Connolly of Entertainment Weekly, Johnny Oleksinki of New York Post, Greg Evans of Deadline, Jesse Oxfeld of New York Stage Review, David NouNou of StageZine, Sara Holdren of New York Magazine / Vulture, Tim Teeman of Daily Beast, Christopher Kelly of NJ.com, Chris Jones of Chicago Tribune, Robert Hofler of The Wrap, John Roberts of The Reviews Hub, Mark Shenton of The Stage (UK), Jonathan Mandell of DC Theatre Scene, Howard Miller of Talkin' Broadway, Peter Marks of The Washington Post, Alexis Soloski of The Guardian (UK), Joe Dziemianowicz of New York Daily News, Charles McNulty of Los Angeles Times, Diane Snyder of The Telegraph (UK), David Rooney of The Hollywood Reporter, Matt Windman of AM New York, Terry Teachout of The Wall Street Journal, Marilyn Stasio of Variety, Roma Torre of NY1, Steven Suskin of New York Stage Review, Iris Wiener of Theater Life, Barbara Schuler of Newsday, Charles Wright of CurtainUp, and Adam Feldman of Time Out New York.
The show was also reviewed by 132 Show-Score members, whose collective ShowScore is a weighted average of 81.
Top five adjectives describing the show:
Entertaining, Great singing, Great staging, Delightful, Enchanting
See it if…"You loved the movie. Caissie Levy's voice is phenomenal! Patti Murin is cute. Lots of Disney magic and fun. Young princesses are standouts."
Don't see it if…"You don't like Disney. This is the epitome of a Disney musical."
CFXD, ShowScore: 80
See it if…"You're a fan of the original movie or of leads Caissie Levy and Patti Murin, who seriously elevate pleasant but pedestrian material."
See it if…"You want a family musical to inspire the young women in your life, neat effects, talented performers, interesting puppetry, powerful belting."
Note: The ShowScore displayed above is current as of right now, and may be different from the ShowScore when the article was published.