Before the Salon:
The technology we’re using is called BigMarker, and it is very user-friendly and easy to access. The Salon opens 30 minutes prior to start time. We recommend settling in at least 15 minutes before your Salon starts, to give us plenty of time to troubleshoot technical issues we might encounter.
- Make sure you are using the Google Chrome or Firefox internet browser. If you don’t have either of these, you can download them for free!
- Download Google Chrome for free
- Download Firefox for free
- We recommend doing a system test prior to the start of your Salon. You can do that here.
- You'll see some numbers flicker on your screen, and then you’ll see the word “Pass”. That means your computer is ready to go.
- If your computer doesn’t pass the test, there will be instructions on what to do next, but you can also email help@show-score.com and we will help you troubleshoot.
If you plan on using a smartphone or tablet to enter the Salon
- Make sure you've downloaded the free BigMarker app. You can do that in the Apple App store or the Android store.
- Download the BigMarker app for your Apple Device
- Download the BigMarker app for your Android Device
During the Salon:
When it’s time to join your Salon, you will receive an email called “Join Now”. Once you’ve opened that email, click the special link at the top to arrive at your Salon.
Click the green button that says “ENTER WEBINAR”.
This will take you to your Salon room. You’ll see the stage, where your instructor will appear on the left and the chat bar on the right.
During the discussion portions of the Salon, you may contribute by using the chat box on the right OR by speaking into your computer's microphone. To signal that you would like to speak using your microphone, use the Raising Your Hand feature (described below) to indicate that you would like to talk. Your Show-Score Facilitator will then enable your microphone.
- If your computer doesn’t have a microphone, or you don’t want to speak, don’t worry. You can join the conversation in other ways.
- But if you do want to talk, make sure your microphone is turned on. Click the microphone icon in the upper-right hand corner of your screen and select “TURN MIC ON.”
- We recommend keeping your microphone turned off unless the presenter has invited you to speak. You can let the presenter know you’d like to speak by raising your hand
**Remember: In order to speak, you must turn your mic on AND have your mic enabled by your presenter.
Just like in a real-life classroom, you can raise your hand in BigMarker. This will alert your facilitator that you have a question or comment. Just click the hand icon beneath the chat bar. It will appear in the chat screen with the rest of the conversation.
Chat Bar
You can also chat to others in the Salon room using the Chat Bar. This is where you can type any questions or comments that you have during the class. (Make sure you have scrolled down to the bottom of the chat box to read the newest comments.)
In every Salon, there will be a Show-Score Facilitator to help you, should you have any issues. You can privately message this person by clicking on the “People” tab in your chat bar and clicking the green “Chat” link next to “Show-Score Facilitator”. You can find the “Show-Score Facilitator” by the green star next to their name.
Community Guidelines
Please keep your comments polite and your language G-rated. We’re a friendly bunch.Those are the basics of Show-Score Salon and BigMarker.
Thank you so much for joining us for your salon. We hope you have a great time!