Members say: Great singing, Entertaining, Enchanting, Great staging, Delightful

About the show

Disney brings its blockbuster animated movie musical to Broadway. This is the timeless tale of two sisters, pulled apart by a mysterious secret. Both are searching for love. They just don’t know where to find it.

... Read more

'Frozen' features music and lyrics by the creators of the film score Kristen Anderson-Lopez and EGOT winner Robert Lopez, and a book by Jennifer Lee ('Zootopia,' 'Wreck-It Ralph'). 'Frozen' won 2014 Oscars for Best Song ("Let It Go") and Best Animated Feature.

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See: Critics' Reviews | Members' Reviews

The Reviews Hub

"This is a stunning adaptation from screen to stage and under Michael Grandage’s assured and slick direction, 'Frozen' will certainly run for years to come, especially if they continue to cast the production with the same calibre they have imbibed into the original cast...Grandage has brought 'Frozen' to life with sensitivity and verve showcasing what true family entertainment is about – big spectacle with truthful, honest and endearing performances that really envelop you in its magic spell." Full Review

Front Row Center

"A perfect confection...It is a fairy tale come to live in the present, physical world...A whole lot of Disney, a little Lloyd-Webber, a little John Williams, a ton of spectacle, and a boat load of that magic elixir, l-o-v-e...A timely show for the #MeToo and the #TimesUp era...This audience was in full throat at every calamity, each special effect (BRILLIANT!), and every blazing song (Levy and Murin have some serious pipes). They roared their approval at every triumph." Full Review

Limelight Magazine (AU)

"Disney sails a steady course where humanity succeeds over mere effect and good old-fashioned theatricality triumphs over any temptation to overdo the technology. Oh, and it has a pretty flawless cast to boot...Grandage’s skill lies in recognising that in order to finesse some fairly subtle and weighty points...He is aided by Lee’s shapely book and Kristen Anderson-Lopez and Robert Lopez’s feel-good music and lyrics...Worth every penny of its ticket price." Full Review

The Stage (UK)

"It’s a musical about female empowerment as two women battle innate powers to find their own strength in each other. Director Michael Grandage takes this seriously and finds Shakespearean echoes in the material. There’s also plenty of wit on display in the songs of husband and wife team Kristen Anderson-Lopez and Robert Lopez. Grandage is incredibly well-served by a cast of terrific actors and singers...It has a clear narrative drive and is full of heartache." Full Review

Broadway Blog

"For those who have approached past Disney musicals with subtle skepticism, 'Frozen''s sweeping theatricality, diverse casting, and message of female empowerment is a blast of crisp, wintry air...Once the spell is cast and the adventure begins, things lighten up significantly in the reflective sunshine of frozen Arendelle. Audiences can expect magical flourishes throughout...'Frozen' works hard to keep balance on its theatrical ice...Its message of sisterly love is refreshingly heartwarming." Full Review


"Though familiar, it comes across just as groundbreaking here as an audience full of kids and parents cheers on two strong female leads...Lee has fleshed out some of the story’s key plot points...But really, 'Frozen' comes down to two sparkling performances by Murin and Levy. Each actress seems born to play her role...Grandage does a respectable job of landing the massive property on its feet...It’s hard not to feel like you’ve just witnessed something very special." Full Review

Entertainment Weekly

"The film’s original creative team face the unenviable task of turning a family movie into something a little sleeker, a little deeper, and a little more sophisticated, all without losing its most beloved elements...They’ve certainly built a better 'Frozen'...Grandage refines the tale by putting the focus on the emotion first...Fans of the movie will be pleased to find Anna and Elsa safe in Levy and Murin’s gloved hands, and doubters may just find their hearts thawed." Full Review


"Grandage make magic happen on the Broadway stage once again...Levy may have found her perfect role as Elsa. She is stunning and radiant on the stage and she sings as if the music was made for her...Murin is equally impressive as the free spirited Anna with a powerful voice...Talented ensemble...There are some wonderful new additions to the score and the blockbuster anchor song 'Let It Go' gets a whole new life on a set of magical illusion created with beautiful lighting and projections." Full Review


"Ashford and Grandage have transformed a 41-member cast into a smoothly coordinated theatrical organism...'Frozen' is an eye-popping illustration of what contemporary stage technology can achieve...But the physical production never overshadows the performances of an impressive company...This visually rich, wonderfully paced, aurally thrilling production keeps us wide-eyed and on tenterhooks for more than two hours, even when we know how things are going to end." Full Review

The Telegraph (UK)

"This is not a daring reinvention of the material, but a repackaging of the film for the stage...Brisk and entertaining for most of its two hours and 20 minutes, with the same characters that won the hearts of filmgoers brought to three-dimensional life...Occasionally demonstrates a more openly feminist outlook...Much of the musical’s appeal can be found in the enchanting pairing of Murin and Levy: they make the sisters relatable, endearing and fun." Full Review

Inside the Magic

"A lavish celebration of family, love, and the magic of theater...Of course, there’s the showstopping 'Let It Go,' which is realized on stage with some very cool tricks...If you’re a fan of 'Frozen,' you will no doubt love this show. It stays true to the movie and brings Elsa’s powers to life on stage in ways that will make you believe in the magic of theater...This is really a show about family and unconditional love, so it’s a wonderful way to spend time with loved ones." Full Review


"As a musical, the plotting remains weak, but there is a special magic that only live theatre can produce, and it’s working a charming spell on the Broadway stage...Nothing comes close to that mega show-stopper 'Let It Go.' And happily, Caissie Levy does not disappoint...The technical stagecraft, impressive as it is, doesn’t overpower the human drama...But it really does all come down to the two lead performances...perfect role models in this age of female empowerment." Full Review

Chicago Tribune

"Vastly improved from its rocky Denver tryout...replete with richer storytelling, less extraneous comedy and with its crucial pair of sisters...finally letting go enough emotionally to thaw the center of their mutually dependent story...Truly, these both are very admirable and well-matched performances...And when it matters, you now feel them come together...The physical production remains a weird Nordic-Goth "Frozen" never feels aesthetically or confidently unified." Full Review

New York Magazine / Vulture

"The ensemble is bright and buoyant, with the regal Caissie Levy belting her heart out as Elsa and the adorable Patti Murin charming the lederhosen off everyone as Anna...There are real thrills and chills in many of the musical’s magical moments...There’s also a general feeling of padding to the show...The majority of Lopez and Anderson-Lopez’s new songs are, while serviceable and sweet, a bit generic...'Frozen' has its ups and downs...It may not be brilliant, but it’s certainly hygge." Full Review


"British director Michael Grandage seems a strange choice for this musical, originally inspired by Hans Christian Andersen's 'The Snow Queen,' as his forte has been contemporary plays like 'Frost/Nixon,' 'Red,' 'The Cripple of Inishmaan' and such classics as 'Hamlet,' 'Mary Stuart' and 'Hughie.' His staging is rather heavy in the style of a 19th century operetta; although Rob Ashford's lively choreography goes a long way to animating the musical numbers." Full Review

Exeunt Magazine

"'Frozen' manages to be neither a carbon copy of the movie, nor an entirely novel product...Its most immediately apparent success is its evocation of setting...The enthusiasm for cultural authenticity does, in some respects, get a bit out of hand...There’s plenty of energy to go around on stage, and plenty of magic...Ultimately, the show is neither the riskiest nor the safest adaptation one can imagine, but it’s a solid one, a product that skillfully toes the Disney line." Full Review

Front Mezz Junkies

"Invention and dynamic wonderment isn’t going to be found under the standardized snowy landscapes of director Michael Grandage’s creation...All the main ingredients are present though...In Murin’s portrayal, the piece finds its connection and attachment, falling in love with her goofiness and sense of wonder...A purely serviceable Disney adaptation of the most successful animated movie of all time." Full Review


"Much of the quirky charm of the film is missing, which can make the musical feel lumbering at times. There are, however, some delightful additions...Most of the 12 new songs written by Kristen Anderson-Lopez and Robert Lopez are introspective and dark, and meant to deepen our understanding of the characters...A work that captures a lot of what was delightful about the film, while giving us a bit more to think about." Full Review


"'Let It Go' does what all good, over-played tunes must: It sounds fresh as — what else? — fallen snow...'Frozen' doesn’t consistently live up to 'Let It Go,' its book by Jennifer Lee often feeling rushed, more concerned with hitting the movie’s beats...than taking the time to just enjoy the characters...Anna and her pals’ adventure lacks the journey-like feel of the film...A musical that, like most Disney productions, is never less than competent and frequently much more." Full Review

The Guardian (UK)

"Want to know the real star of 'Frozen'? That would be Sven, the reindeer...He is pure theatre and pure magic...'Frozen' is a good show. With its music, its dance, its flurry of likable offers most of the pleasures that we count on Broadway musicals to provide...It rarely feels like more than the movie and sometimes it feels like less...'Frozen' could be more inventive, more imaginative, more vital, more necessary. But as those little girls would almost certainly say, let it go." Full Review


"A perfectly lovely Broadway musical by the standards of every other producer, but we go into a Disney show wishing upon a star for more...Jennifer Lee smartly adapts the story for the stage...None of these songs have quite the impact of the surefire showstopper 'Let It Go'...There's nothing groundbreaking about 'Frozen'...Stage snow, glory notes, and an unforgettable quick change. What more could you want from a Broadway show? Perhaps it really is dangerous to dream for more." Full Review

Theatre's Leiter Side

"The score is generally tuneful but often generic…Levy is ideal as the ice princess and Murin outstanding as her estranged, but valiant sister, each ringing a bell of sorts for female empowerment…Not on my list of favorites is the show's hokey, heavy-footed, overlong book...True love thaws icy hearts and everyone lives happily ever after…Even with its darker, adult-oriented psychological hues, and an unexpected character turnaround, too much of 'Frozen' remains icebound." Full Review

New York Stage Review

"It’s… fine. Not transcendent, not even great. 'Frozen' is solid...Even if the musical never quite lets go, it also has a lot going for it, including some excellent performances...There’s a long (and profitable) history of dark children’s fantasy stories. But it’s usually a darkness leavened with a gleeful sort of wonder...As it is, we’re left with a would-be blockbuster that’s good but not great, skillful but not memorable." Full Review

Theater Life

"What fans love about the film is set in place to glorious effect; however, most additions and many changes fall a bit flat, tiring its youthful audience quickly...Surprisingly, it’s Kristen Anderson-Lopez and Robert Lopez’s more superficial new numbers that instill a sense of uplifting magic that is needed in this darker take on the film...Patti Murin is the true star in the universe of Arendelle...As a package, 'Frozen' is enjoyable." Full Review


"All the requisites for a major Disney spectacle have been checked off: amazing special effects, eye-popping costumes, incredible performances...Does the show lack the emotional wallop and grandeur of 'The Lion King,' the humanity and sophisticated wit of 'Aladdin'? Yes. Does it matter? Probably not...Mostly director Michael Grandage rests the tale on the shoulders of the two actresses playing Elsa and Anna, and they come through with loving, heartfelt performances." Full Review

See: Critics' Reviews | Members' Reviews

Ambitious, Great acting, Entertaining, Great singing, Great staging

See it if You enjoy the magic of Disney and it’s fun staging. This was done well but does not have quite the extravagance of The Lion King.

Don't see it if Are not a Disney fan, did not enjoy the movie, or expect the artistry of Lion King or Aladdin.

Delightful, Enchanting, Romantic, Entertaining, Great singing

See it if you loved the movie, are a disney fan and want to hear some fabulous singing! a delightful stage production. olaf is beyond adorable!

Don't see it if you are cynical and anti-disney

Enchanting, Emotional, Entertaining, Great costumes

See it if You liked the movie Frozen. You don't need love to mean romance. You want to see fun costumes & listen to catchy songs.

Don't see it if You did not like the movie or are sick of the song Let It Go. You want a more intimate show. You do not want kids in the audience.

Funny, Entertaining, Great singing, Rushed, Awkward staging

See it if You enjoy the Disney film; and a stellar first half, great performances, and adequate humor mixed with some fun spectacle are enough for you

Don't see it if You’d be disappointed by a rushed second act or snow/“magic” effects that fall flat, or the trolls were your favorite part of the movie

Also Bottom line: the first half was really good and I was really enjoying ... Read more Read less

Missed opportunity, Swing and a miss, Milquetoast

See it if your young children force you.

Don't see it if if you've already seen the movie. Or want a satisfying, unique, worthwhile night at the theater.

Also This was made to sell merchandise, not tell a story on stage. The only... Read more Read less

Ambitious, entertaining, disappointing, overrated

See it if your curiosity about Disney’s newest Broadway musical is keeping you up at night.

Don't see it if if you are able to get reasonably priced tickets to any of the following musicals: Dear Evan Hansen, Hamilton, The Band’s Visit, The Book of

Also Frozen isn’t an awful, but I was disappointed. I attended a matinee pe... Read more Read less

Banal, Disappointing, Entertaining, Great singing, Fluffy

See it if You want to check another Disney musical off your list, even if this is their weakest yet (by far).

Don't see it if You’ll be bothered by children chatting away and kicking your seat throughout the show. Just stay away if you can’t handle that.

Delightful, Enchanting, Great singing, Fluffy

See it if you are fan of the story and the songs. I don't think you'll be disappointed.

Don't see it if you are expecting to be blown away. The set is kind of blah. This universe had so much potential, but they didn't take the design far enough

Also Listen, it has some flaws. But overall it's a charming night at the th... Read more Read less

Enchanting, Entertaining, Great singing

See it if You like the movie or have small kids. You have listened to the new music and enjoy it.

Don't see it if You’re expecting something innovative/different from a typical Disney Theatricals production (think Aladdin).

Disappointing, Slow

See it if You want to see a production that takes great source material that could be even more magical on stage and butchers it

Don't see it if You want to see something creative or entertaining. It was made to sell merchandise.

Also None o my critique is about the performers. The production and creativ... Read more Read less

Clever, Delightful, Entertaining, Great staging

See it if You liked the movie and still want to feel like a kid!

Don't see it if You are expecting something new or different.

Enchanting, Exquisite, Entertaining, Great singing

See it if Great foapp families. If you live the movie. Great singing and the special effects were awesome

Don't see it if Maybe not for an older crowd, a lot of kids In the audience so there are a lot of distractions. If you don’t like Disney.

Enchanting, Disappointing, Cliched, Overrated, Fluffy

See it if You are taking a child who loves Frozen.

Don't see it if you want to see a better musical.

Ambitious, Delightful, Moving, Fun, Great staging

See it if You like Disney spectacle done at it's best with strong female characters

Don't see it if you need fully flushed out, 3 -dimensional characters in a kids musical

Funny, Delightful, Enchanting, Entertaining, Great singing

See it if you love Disney on Broadway productions. Fun and whimsical, featuring catchy new songs by the Lopezes. Amazing and diverse cast!

Don't see it if you can't embrace the joy of a Disney production.

Funny, Enchanting, Entertaining, Great singing

See it if you are a fan of the Disney Broadway outings and especially if you and your kids like the Movie version

Don't see it if you aren't a fan of Disney either on Broadway or the movies

Also (SPOILER ALERT) ...... Read more Read less

Cute, Fluffy, Princessish

See it if You have a daughter under the age of 12, you loved the film, or you're a fan of all things Disney. Staging is fun.

Don't see it if You want something wholly original. The few new songs don't add much over the original. Your child WILL BEG YOU FOR MERCHANDISE. Beware.

Delightful, Enchanting, Disappointing, Entertaining, Cute

See it if You love Disney or the movie Frozen.

Don't see it if You hate Frozen, or expect it to be more than the movie, or go in expecting things to look/sound a certain way.

Delightful, Indulgent, Disappointing, Great singing, Fluffy

See it if you like the movie and want to hear some great singing and some clever uses of stage craft.

Don't see it if you are expecting to be truly blow away by any single piece of the production. Went away disappointed that there wasn't more

Disappointing, Excruciating

See it if The word is BORING. Save your money and re-watch the movie. This lacks the magic and certainly the entertainment. Nothing really connects.

Don't see it if This season's "Groundhog Day" or a reason to start Razzie awards for Broadway. Only thing worse is Ann Roth's costume designs for Carousel.

Romantic, Entertaining, Great singing, Fluffy

See it if You like Disney and can listen to let it go one more time. Great sets and leads perform well.

Don't see it if You don’t like Frozen the movie.

Delightful, Enchanting, Disappointing, Cliched, Entertaining

See it if some cool effects and overall entertaining/magical

Don't see it if i don't understand the casting. the two leads are good, but there were no wow performances and the singing throughout was very weak

Also the foundation for frozen is so powerful--the love between sisters (pl... Read more Read less

Ambitious, Disappointing, Great singing

See it if you love the movie, have a child who loves the movie, or are a fan of Disney magic.

Don't see it if you're not a fan of big-budget shows based on a popular film. Or if you don't like kids.

Banal, Disappointing, Overrated, Slow

See it if you want to see the cool way they portray Sven, the young & adult Annas (who are great!), and get a free ticket.

Don't see it if you're expecting a Disney spectacle with lavish sets and an interesting plot and music. The kids were bored in Act II.

Ambitious, Dizzying, Enchanting, Indulgent, Great singing

See it if It is what it is... I don’t know what else to say...

Don't see it if You didn’t like the movie... whatever...

Cast & Creatives (51)