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New York | 2h 30m | Open run

Waitress (NYC)

From 53 critic and 4,044 member reviews
Members say: Entertaining, Great singing, Delightful, Funny, Great acting

About the show

Inspired by the film of the same name, the Broadway musical "Waitress" features songs by Grammy nominee Sara Bareilles. Starting Jan 7 Bareilles returns to the role of Jenna alongside Gavin Creel as Dr. Pomatter. More…

Jenna is a waitress and expert pie maker in a small town who dreams of a way out of her loveless marriage. A baking contest in a nearby county and the town’s new doctor may offer her a chance at a fresh start, while her fellow waitresses offer their own recipes for happiness. But Jenna must summon the strength and courage to rebuild her own life. Directed by Tony winner Diane Paulus.


"It features one of the best original pop scores to reach Broadway in years and another knockout performance from Tony winner Jesse Mueller...Bareilles’ sensibility proves an ideal fit for the material. Her stirring, melodic songs do everything a well-crafted musical score ought to do...Nelson likewise lends wit and heart to the often-funny script...The production marks a down-to-earth turn for Tony-winning director Diane Paulus...And the company is excellent all around." Full Review

Stage Buddy

“'Waitress' strangely enough feels like the 'realest' kind of musical -- one in which we actually believe the characters within the show would be willing to suspend their disbelief and burst into song. Bareilles has crafted gorgeous, delicately constructed songs that would be as appropriate on the radio as they are within the plot...Terrific work of the ensemble, especially Jessie Mueller whose ability to transform into different people...is simply exceptional.” Full Review


"As strong as the show already was, these women have somehow found ways of making the show richer, smoother, and even more deeply affecting. The primary achievement of 'Waitress' lies in taking these ordinary people and making them real. It’s a show that makes you shiver with recognition and tear up with empathy almost throughout...For my money, 'Waitress' is a significantly better show than 'Hamilton.'" Full Review

Entertainment Hour Blog

"The crown jewel of Broadway just arrived…Jessie Mueller took on the role of Jenna with grace, humanity and ingenuity…It left the audience so blissfully connected, you could find them audibly weeping when struggles came afoot. Mueller’s voice filled Sara Bareilles’s iconic style absolutely perfectly, and her connection to the words, be it playful phrases or palpable pathos, was just an absolute treat…Diane Paulus did wonders staging this beautiful show." Full Review


"The cast and creative team behind 'Waitress' pulls off a rare feat: They give us a big, happy musical comedy that simultaneously manages to push the form in exciting ways. 'Waitress' is a definite winner...The earnest anxiety of the story is superbly conveyed through a score by singer-songwriter Bareilles...Her gorgeous lyrics move the plot forward while deepening the emotional world of the characters, bringing the best of a pop sensibility to musical theater." Full Review

Front Mezz Junkies

"From the first note sung of this beautiful new musical, we know we are in for a mystical and creative piece of musical deliciousness...It’s a beautiful piece of non-classic Broadway songwriting, that floats and swirls like an wonderful aroma. The harmonies and the melodies are just plain delectable...When that timer rang that this inventive pie of a show was done, I can only tell you how delicious it all was." Full Review


“Confirms the Paulus flair for remaining true to her source, but adding the necessary ingredients to make it resonate as a crowd-pleasing musical...A most commendable Broadway debut for singer-songwriter Sara Bareilles...her ability to mix pop, country and R&B serve her well. Her lyrics for the most part display a genuine feel for supporting characters....'Waitress' is handsomely and inventively staged." Full Review

Time Out New York

"Fresh and delicious, 'Waitress' has an excellent ratio of sweet to tart; supporting characters who provide crustiness and flakiness; and cooked-to-perfection staging. The whole dish is love at first bite...Jessie Nelson’s broadly comic yet brooding book meshes wonderfully with a frisky, bright score by pop star Sara Bareilles...For all its folksy one-liners and radio-friendly sound, 'Waitress' has a subversive, feminist side." Full Review


"Smartly, the right ingredients for a crowd-pleasing theatrical entertainment have been mixed here: Sara Bareilles’ catchy pop-theatrical score, Diane Paulus’ steady and relatively unshowy direction, and a first-rate cast led by the finest ingredient of them all: the amazing Jessie Mueller...Every conflict in Jenna’s life feels entirely real in Mueller’s expert hands...I suspect some viewers will be coming back for seconds." Full Review

The Stage (UK)

"It is propelled by a performance of open-hearted generosity and raw, tangible emotion by Mueller...Best of all, singer-songwriter Sara Bareilles, making her theatrical debut, supplies a set of songs that have her own distinctive twang of country-inflected pop yet also pulse with feeling. They contain a bracing edge that commands rapt, enraptured attention, while director Diane Paulus keeps things emotionally engaging, witty and lingeringly, achingly human." Full Review


"It’s easy as pie to fall for 'Waitress'...Deliciousness is on the menu...Mueller’s performance is nicely balanced...Mueller’s also a perfect fit for Bareilles’s alternately sorrowful and empowering songs...'Waitress' does a swell job illustrating the shades of gray in human relationships..Jessie Nelson’s book is sharp. 'Waitress' is more than capably directed by Diane Paulus. The pie is ready. Leave room for second helpings." Full Review

New York Post

"From score to casting, book to staging, everything comes together with a deceiving ease. Jessie Mueller is the heart and soul of the show as Jenna. No wonder she takes so easily to Bareilles’ score: The songwriter’s piano-driven style combines storytelling and catchy melodies...The show is also better than the movie in how it creates a tightknit, affectionate community onstage." Full Review


"The positives far outnumber the negatives...The score is a beaut. Bareilles covers the territory with ballads, beautiful choral numbers, big dance numbers and Jenna’s killer anthems. The cast is pleasingly diverse without shouting about it...'Waitress' is a feel-good show that’s no mere guilty pleasure. It’s got soul and heart, sweetness and crust all in fine measure." Full Review

The Hollywood Reporter

"Echoing a weakness in the original screen source, Paulus and Latarro could be criticized for overplaying the whimsy. But the material is anchored at every step by Bareilles' melodious pop score and Mueller's supremely natural performance as Jenna...The ballads are not Broadway-style songs in that they advance the plot, but they do something just as vital, which is to deepen our affection for the characters and our access to their inner lives." Full Review

Chicago Tribune

"It is the warmth of the ensemble, the intimate harmonics of Sara Bareilles' music, the fluid fusion of Diane Paulus' staging and, above all, the flaky layers of vulnerability exposed by the show's golden star, Jessie Mueller, that matter most...Mueller's is a performance stripped of condescension, lived in the moment and rich in musical pleasures...Paulus and Latarro know when to use their ensemble and when to keep it in the booths and leave the stage to Mueller." Full Review

USA Today

"Simple ingredients can produce scrumptious, and healing, results. That's certainly the case with this delightful adaptation...The libretto retains the warm, gutsy spirit and earthy wit that marked the original screenplay, while Sara Bareilles provides a folk-based score that shimmers and charms, never straining too hard for theatricality…Jenna is also another showcase for the gentle pluck and vulnerability Mueller has brought to various roles." Full Review

Act Three - The Reviews

"A divine Broadway chick flick with something for everyone to enjoy. Broadway darling Jessie Mueller (Jenna) tackles the downtrodden role with gusto and aplomb, bringing life to Ms. Bareilles' music. But what may be more important is that the supporting cast brings life to the show itself…A perfect blend of soulful music, funny dialogue and a quirky cast of characters forms the basis for quite an enjoyable evening." Full Review

The Associated Press

"A great recipe: Take terrific songs by Bareilles, mix them to a story by Nelson that isn't too sugary, bake that with intimate, understated direction by Paulus and top it off with a powerhouse performance by Mueller...Nelson's script sometimes drifts toward icky sweetness but always seems to quickly cut it with a dash of vinegar...If you're hungry for a heartfelt gooey musical with a molten star in the middle, order up a slice of 'Waitress'." Full Review

Exeunt Magazine

“The musical manages to be both bittersweet and joyful...Bareilles makes an impressive Broadway debut. Her music and lyrics illustrate the complexities of these women and their relationships...I struggled with some of Diane Paulus’s directorial choices...Sloppy choreography and direction distracts...Ultimately the music, lyrics and performances are so rich that these nits are minor distractions in an otherwise engaging show.” Full Review

Reviewing The Drama

"There's a palpable sense of community among the women, which is different from what you typically see on stage and screen...There's a lot going on, but none of it feels rushed or cramped or overwhelming. Ideas—good and bad—are given time to develop and flourish in pop singer-songwriter Sara Bareilles's score...'Waitress' is groundbreaking in that it is the first musical on Broadway with an all-female creative team...Order up!" Full Review

Los Angeles Times

"Admittedly, the comic coincidences and plot conveniences don't stand the test of realism and the ending is sentimental in a non-rom-com way. But the show's heart is earned through the beauty and integrity of Mueller's work...'Waitress' wears its flaws on its uniform sleeve, but the naked honesty of Mueller's singing is enough to make an overscheduled theater critic wish that the curtain would never come down." Full Review

Entertainment Weekly

"'Waitress' is a sweet slice of a show that shines with the help of a star ingredient: Tony winner Jessie Mueller...Bareilles has crafted an upbeat, tuneful score that sounds akin to the pop sounds she’s known for with layered harmonies and ballads alongside lively numbers...'Waitress' is warm and endearing, but, like Jenna, it yearns to go somewhere it can’t quite get to. Luckily, the sweetest moments are filling enough." Full Review

On Stage Blog

"There are so many things this show does well, but more than anything, there was an element of realness that proved a beautiful contrast to the make-believe and magic that is inherently theatre...There’s a lot of Broadway convention in this show, and some of that is unavoidable, but I was rarely bothered...There’s so much to love in this show. Not only is 'Waitress' worth the wait, it’s also worth standing up for." Full Review

DC Theatre Scene

"There are good reasons to savor 'Waitress,' the sweet and tart new musical confection about love and pie, deliciously performed...Diane Paulus directs with her usual verve, but, in keeping with the material, more down-home and laid-back than usual...Bareilles has written a score full of pleasing songs...The lyrics won’t make Sondheim jealous; the plot is both implausible and yet fairly predictable. But what 'Waitress' leaves us with is the affection evident among the characters." Full Review

AM New York

"It’s a tall order to combine romantic comedy with troubling depictions of spousal abuse...Nevertheless, the characters are authentic and surprising, and it ends with a heartwarming climax...Bareilles’ country-flavored, cute and quirky, introspective songs are nicely integrated into Jessie Nelson’s book...A few questionable choices stick out, like putting the band prominently onstage on a moving platform...Mueller looks browbeaten most of the time, but she has a warm aura and a stunning voice." Full Review

Funny, Absorbing, Must see, Refreshing, Entertaining

See it if This is a great show thanks to the music of Sara. Every cast has been perfect and it is just a delight all around.

Don't see it if If you hate good music and a good story and pie, stay away.

Delightful, Great acting, Quirky, Refreshing, Great singing

See it if you're looking for a refreshing show w/ excellent score and lyrics sung by wonderful, talented performers. You can also buy mini pies!

Don't see it if you're not interested in contemporary musicals. Also, trigger warning for abuse. Otherwise, it's a great show to see!

Absorbing, Great acting, Must see, Entertaining, Great singing

See it if you like just having a really good time with music and theatre

Don't see it if if you want a lot of stage, light, and sound effects

Must see, Entertaining, Great singing

See it if you love extraordinary music and lyrics. The show is totally engaging. Both funny and heart-wrenching. Sara Bareilles is a musical genius.

Don't see it if you are sensitive to domestic violence.

Funny, Quirky, Refreshing, Relevant, Riveting

See it if You like a great, original story with even better original music. Sara Bareilles has created a masterful score. The singing is phenomenal!

Don't see it if You prefer high drama, don't like contemporary music, or don't have a heart.

Great acting, Entertaining, Great singing

See it if You love a great musical and songs by Sara Barielles

Don't see it if If you don’t like musicals

Funny, Clever, Delightful, Enchanting, Great writing

See it if you want to have a great time, laugh and enjoy yourself.

Don't see it if you didn't like the movie....


See it if N/A

Don't see it if N/A

Delightful, Great acting, Intelligent, Quirky, Great writing

See it if If you enjoy a tale of a mother in the making and how her life gets better

Don't see it if If you dont like Sara Bareilles's songs

Absorbing, Clever, Exquisite, Great acting, Entertaining

See it if The musical score is magical and powerful. You will be humming all the songs leaving the theatre.

Don't see it if If you don't like musicals, then this is not your kind of show.

Absorbing, Clever, Edgy, Hilarious, Great singing

See it if you love the music of Sara Bareilles and witty humor. I saw it with Sara Bareilles and Katharine McPhee - Sara was by far the best Jenna.

Don't see it if you don't want to have a subtly raunchy good time.

Ambitious, Clever, Masterful, Refreshing, Great writing

See it if you want to see more realistic female characters interacting with other female characters, and/or if you like puns a lot.

Don't see it if you are potentially triggered by scenes of domestic violence.

Must see, Great singing, Great staging

See it if The music is amazing in this production. The independent film is brought to life in this new age musical that everyone can resonate in a way

Don't see it if N/A


See it if The musical play is fenomenal

Don't see it if I like it

Delightful, Must see, Refreshing, Hilarious, Entertaining

See it if You enjoy musicals that have it all — Great singing, music, acting, funny, sad, a bit raunchy but filled with delightful characters.

Don't see it if You do not like contemporary musicals.

Also The show is definitely a must see. Regardless who you see in the role ... Read more Read less

Delightful, Must see, Refreshing, Entertaining, Great staging

See it if you want to see a musical with heart in it!

Don't see it if you don't care for Sara Bareilles music.

Delightful, Enchanting, Hilarious, Emotional, Catchy songs

See it if If you love Sara barellies music, a cute but emotional storyline and a little raunch for those who are into that, songs will sweep you up

Don't see it if If you are boring and don’t like pie or pop music or have no feelings

Funny, Delightful, Refreshing, Entertaining, Great staging

See it if Non stop great music, great story line and it smells so good in the theatre! Loved everything about this energetic musical. Loved it!

Don't see it if Do not like high energy up beat shows

Clever, Delightful, Great acting, Must see, Great writing

See it if you want to laugh and cry through the funniest show on Broadway! This was the most fun I've had in so long!

Don't see it if you don't love hilarious musicals with quick wit and relatable stories.

Funny, Must see, Great singing

See it if At the top of my list for favorite broadway shows!! Sara Bareilles and Jason Mraz were absolutely awesome. Rest of cast super as well!

Don't see it if No reason not to see it. Funny, fast moving, great singing and acting--it has it all!

Absorbing, Delightful, Exquisite, Great acting, Entertaining

See it if you loved the movie and sara bareilles’ music

Don't see it if you don’t like seeing shows with a strong female lead

Funny, Delightful, Great acting, Must see, Entertaining

See it if You like musicals that have it all. Great singing, music, acting - funny, sad and a happy ending! I had low expectations - I was wrong!

Don't see it if I can’t think of why you wouldn’t want to see this!

Absorbing, Exquisite, Great writing, Great singing, Great staging

See it if Looooved This musical, so fun

Don't see it if You do not like pie

Must see, Refreshing, Hilarious, Great singing, Simple

See it if you like little slices of life with a dollop of cream on top. It's sweet, it's beautiful, and the cast is great.

Don't see it if you don't like contemporary musicals. This would be a great exemple of that style.

Absorbing, Delightful, Enchanting, Entertaining

See it if the story line was excellent

Don't see it if you do not like good acting

Compare prices from $32

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Playbill Club

Direct from the Box Office

Typical fees: $8 - $15 per ticket. Can usually choose your own seats. You can save on fees by buying at the physical box office.
$79 - $179

Discount Code Offers

Typical fees: $8 - $15 per ticket. You can usually choose your own seats. Check the terms carefully, since seats can be very limited by date or section. Usually requires a lot of poking around. Sometimes the same offer is available direct from the box office.
Playbill Club
$49 - $169
through 3/03


Select Orchestra/Front Mezz: $109 (reg. $179) 
Rear Mezz: $79 (reg. $99) 
Rear Mezz: $59 (reg. $79)

$49 - $169
through 3/03


Order Up – Save Up to $70!

Mondays thru Thursdays (except Holidays) 

Orchestra/Front Mezzanine: $89 (Reg.$159) 

Mid Mezzanine: $69 (Reg. $99) 

Rear Mezzanine: $49 (Reg. $79) 

Fridays thru Sundays (except Holidays) 

Orchestra/Front Mezzanine: $99 (Reg.$169) 

Mid Mezzanine: $79 (Reg. $99) 

Rear Mezzanine: $59 (Reg. $79) 

Holiday Performances 11/22-11/24, 12/21-12/23, 01/04-01/06, 02/14-02/23 

Orchestra/Front Mezzanine: $109 (Reg.$169) 

Mid Mezzanine: $89 (Reg. $99) 

Rear Mezzanine: $69 (Reg. $79) 

Holiday Performances 12/25-12/26, 01/01-01/03 

Orchestra/Front Mezzanine: $159 (Reg.$179) 

Holiday Performances 12/27-12/30 

Orchestra/Front Mezzanine: $169 (Reg.$179) 


Prices include a $2 facility fee per ticket purchased. Ticketmaster service fees for each ticket applicable to online orders. ALL SALES FINAL. No refunds or exchanges. Other restrictions may apply. Dates, times, prices and cast subject to change without notice. Offer valid for select performances Now thru March 3, 2019. Additional blackout dates may apply. Not valid Saturday Evenings. Offer may be revoked without notice at any time. Limit up to 25 tickets per order.

$59 - $109
through 3/03


Mondays - Thursdays (except holidays)
$89 Orchestra & Front Mezzanine
$69 Mid Mezzanine
$49 Rear Mezzanine

Fridays - Sundays (except holidays)
$99 Orchestra & Front Mezzanine
$79 Mid Mezzanine
$59 Rear Mezzanine 

Holiday Performances (12/21-12/23, 1/4-1/6, 2/14-2/23) 
$109 Orchestra & Front Mezzanine
$89 Mid Mezzanine
$69 Rear Mezzanine

Holiday Performances (12/25-12/26, 1/1-1/3)
$159 Orchestra & Front Mezzanine

Holiday Performances (12/27-12/30)
$169 Orchestra & Front Mezzanine


Prices include a $2 facility fee per ticket purchased. Ticketmaster service fees for each ticket applicable to online orders. ALL SALES FINAL. No refunds or exchanges. Other restrictions may apply. Dates, times, prices and cast subject to change without notice. Offer valid for select performances Now thru March 3, 2019 Additional blackout dates may apply. Not valid Saturday Evenings. Offer may be revoked without notice at any time. Limit up to 25 tickets per order.

Other Sellers

Fees can be very high, depending on the site and the show. You may or may not be able to see your exact seats before you buy. Offers are sometimes restricted to certain seats at certain shows.
$59 - $169


These are for same-day performances only. You’ll be notified at the last minute, either online or in person outside the theater. Our list also includes standing room only. We list links to digital lotteries, but some require you to apply in person.
Standing Room
In-Person General Rush

Cast & Creatives (50)