"The pulse-lowering Encores! production...Cusack, a strong performer in other circumstances — is overpowered here by material that, if it can work at all today, can do so only when rough-handled by a mauler....'Call Me Madam' can’t support much political reflection, or any reflection, really...The songs mostly backfire dramatically by forcing us to sympathize with characters, especially Adams, whom the book otherwise wishes us to treat as objects of surprisingly coarse satire."
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"Sadly, Carmen Cusack doesn’t quite have the larger-than-life presence necessary to lift this flimsy star vehicle. She does, however, have a gorgeous voice and charm to spare, and these assets, along with Irving Berlin's terrific score and some deftly amusing supporting performances, make this 'Call Me Madam' enjoyable if not spectacular...For every joke that falls flat, there's a terrific song."
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"What passed as 'political satire' in 1950 does not have quite the same bite in 2019 — at least not as seen in the flat and tiresome revival...While 'Call Me Madam' has at least four good songs, much of the rest is second-rate operetta pastiche and the book is drawn-out. The Encores! revival still could have made for charming entertainment, but it is hampered by tone-deaf, draggy direction by Casey Hushion and an ineffective lead performance by Carmen Cusack."
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“’Call me Madam’ is breathing in new life in the 21st Century...Cusack's casual charm comes with a delightful drawl and spirited country-pop vocals...By no means a classic musical, ‘Call me Madam’ is nevertheless a classic style musical of its time, offering 1950s audiences some good laughs, some pleasing new tunes and a big star performance. And you didn't have to take out a loan or access a government program to afford tickets.”
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“A wonderful performer in her own right, you can see and hear Cusack struggling to reshape the role to match her acting and singing style. It's not that her performance is boring or incompetent; it is just a forced fit that never catches hold...The same could be said for pretty much the entire cast...Encores! has long abandoned simple stagings of musicals in favor of well-wrought productions. This undercooked 'Call Me Madam,' while hardly a disaster, does not live up to its own standards.”
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"The new 'Call Me Madam' satisfactorily delivers what they used to call a good old-fashioned musical, with sly cracks from the jokebook interrupted by a parade of brightly tuneful but not especially relevant songs. This is accomplished in high fashion, with some enjoyably charming turns from the players...'Call Me Madam' is, yes, enjoyable and cotton candy to enthusiasts of the genre. But the holes are apparent...It’s the ministrations of choreographer Jones that most delight the crowd."
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"It would take quite a fabricator to wax excessively enthusiastic about the Crouse-Lindsay script...What 'Call Me Madam' has in carloads is the Berlin score, undoubtedly tossed off in green-apple-quick time when—unlike today’s scores too often—melodic scores were expected and delivered...It could be said that 'Call Me Madam' is a period piece. It also could, and can, be said that, in this incarnation at least, it remains a joyfully entertaining piece."
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"Cusack soon makes the role of Sally, who is appointed to be ambassador to the tiny European duchy of Lichtenburg and ends up way too involved in its affairs - in every sense of the word - her own. She has a down-home way of speaking that is ideal for the Oklahoma-born heiress; a warmth that makes it easy to see why the ultra-suave Cosmo Constantine (the velvet-voiced Davis) would fall in love with her; and a strong yet supple voice that lends itself beautifully to numbers."
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